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Privacy Policy

Puget Sound Neurology | Effective Date: January 1, 2026

1. Commitment to Privacy

We are committed to protecting the privacy of our patients and website visitors. When you visit our website, we may collect and track data from our site’s server to help us improve the content and experience we provide. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types, and the name of your Internet service provider.

Our website provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share this information with third parties for any reason, unless legally required to do so or as necessary to process your requests.

If you have any questions about our privacy policy or our use of information gathered through our website, please contact us.

2. SMS / Text Messaging (10DLC Compliance)

Puget Sound Neurology may send SMS text messages to patients and website visitors who have provided their mobile phone number and given explicit consent to receive text communications. Our SMS program operates in compliance with 10DLC (10-Digit Long Code) regulations as established by U.S. carriers and the CTIA.

Consent and Opt-In

By providing your mobile phone number and agreeing to receive text messages, you consent to receive SMS communications from Puget Sound Neurology. These messages may include:

  • Appointment reminders and confirmations
  • Patient care follow-up notifications
  • Billing and administrative notices
  • Health and wellness information relevant to your care

Message Frequency and Costs

Message frequency will vary based on your care needs and interactions with our practice. Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier.

Opt-Out Instructions

You may opt out of SMS communications at any time by:

  • Replying STOP to any text message you receive from us
  • Contacting our office directly to request removal from SMS communications

After opting out, you will receive a single confirmation message and no further SMS communications unless you re-enroll. Opting out of SMS does not affect your ability to receive care or other communications from our practice.

Help and Support

Reply HELP to any SMS message for assistance, or contact our office directly. For more information about our SMS program, please reach out to our practice.

No Sharing of SMS Consent Data

Mobile phone numbers and SMS opt-in consent data will not be shared with, sold to, or used by any third party for their own marketing purposes. This information is used solely to deliver the SMS communications you have consented to receive from Puget Sound Neurology.

3. Notice of Privacy Practices

As a healthcare provider, we are governed by HIPAA. Please download our Notice of Privacy Practices for full details on how your protected health information (PHI) is handled.

4. Accessibility

Puget Sound Neurology strives to make our website accessible for all users, regardless of their ability. We follow the Web Content Accessibility Guidelines (WCAG 2.0) at the AA level. We continually monitor our website to maintain these standards. If you experience any accessibility problems, please contact our practice.

5. Site Disclaimer

Any use of this website or the information contained on the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained on this website.

The medical information provided on this site is for educational purposes only. It is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

To view the forms listed on this site, you will need to download Adobe Reader. Please bring your completed forms with you to our office at the time of your visit.

6. Stock Photography Models

The persons shown in photographs on this website are stock photography models and are not actual patients of, nor are they affiliated with, Puget Sound Neurology, its direct and indirect parent companies, subsidiaries, or subsidiaries of its parent companies (“Affiliates”). Puget Sound Neurology or its Affiliates have obtained the rights to use these photographs via license agreements with third-party stock photography companies, and their use is in compliance with the terms of those license agreements.

The photographs are used for illustrative purposes only. The models do not personally endorse Puget Sound Neurology or any products, services, causes, or endeavors associated with it. Puget Sound Neurology, its Affiliates, their respective officers, directors, employees, agents, and/or independent contractors assume no liability for any consequence relating directly or indirectly to the use of these photographs.

7. Contact Us

If you have any questions about this Privacy Policy, our SMS program, or our use of information gathered through our website, please contact our practice directly.

Call to Request an Appointment Today!

New patients can call our office to request an appointment. Existing patients can request appointments through the patient portal.